Reputation Management Monitoring
Do you know what people are saying about you or your brand online? If someone posts a negative comment about your company at 4 a.m., how long does it take for you to discover it and address it? GrowthWeaver can help you take control of your brand reputation. We have the necessary tools to monitor all digital media and respond to untruths or attacks in a timely manner. We can also develop advanced courses of action that can be implemented immediately, to reduce negative situations—and take advantage of positive ones! If you want to have a positive experience with social and relationship media, reputation management monitoring and review improvement is a great solution.
It’s also important to identify key review sites that can impact your brand, like TripAdvisor, Yelp and more. The experts at GrowthWeaver can devise an effective strategy to:
- Manage brand loyalists and encourage posting of positive experiences on review sites
- Address negative reviews quickly and effectively, turning negatives into positives
- Track and provide detailed reports that can help you understand trends, be aware of service issues and maximize interactions with reviewers